Shipping policy
Shipping policy
All orders are processed within 5 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. There are delays right now with USPS because of the holidays.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $4.90 flat rate shipping to the United States.
Local delivery
Free local delivery is available for orders over $20 within 5 miles. For orders under $20, we charge $5 for local delivery.
Deliveries are made from 12PM to 2PM on Sundays. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
In-store pickup
You can skip the shipping fees with free local pickup at 302 S Vine St, Mount Vernon, MO 65712. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 5 to 10 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 10AM-12PM on Sundays. Your package will be in a basket with your name and order number on it. Please make sure you get the right product.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at magnoliabowtique1@gmail.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
In the event that your order arrives damaged in any way, please email us as soon as possible at magnoliabowtique1@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at magnoliabowtique1@gmail.com.